GMAC Insurance has selected the Automotive Dealership Institute’s Dean of Education Arzu Algan to contribute to it’s Front-End Operation Supplement. In this Supplement GMAC features it’s plans for the upcoming year as well as addresses tips on how to improve Front-End operations.
Dean Algan’s article focuses primarily on helping eliminate the disconnect between the Sales team and the F&I department. She includes specific tips on how to transition the customers as well as methods to optimize the work flow between the two departments.
These articles were first featured on ADI’s F&I Tips blog in a three part series:
- F&I Desk Integration Part 1: Working with the Sales Department
- F&I Desk Integration Part 2: Transition Approaches
- F&I Desk Integration Part 3: Cooperation
You can also download this article specifically from the GMAC Front-End Operation Supplement Here
Tags: F&I, Front-End Operations, GMAC Insurance
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