There are purely psychological barriers that could inhibit a smooth transition. Salespeople are protective of “their” customer, and are aware that the sale they worked so hard to achieve could conceivably fall apart in the Finance Office. Consequently, their reluctance to introduce their customers to a third party that was not [...] Read more »

Proper integration between F&I and Sales personnel. Read more »

Article discussing the value of positive relationships with lenders for F&I Managers. Read more »

Dealerships throughout the country are taking a more serious look at lease alternatives. Statistics show that approximately a fifth of all new vehicles—including cars, trucks, SUVs, and vans—are leased in today’s market. It is a venture worthy of serious attention. This is especially so, because vehicle costs have spiraled upward [...] Read more »