Given the credit characteristics of many consumers today, you’ve probably worked with customers with credit problems.  The epidemic of late payment histories and other credit issues has only grown more commonplace in the recent economic downturn, making nonprime more vital than ever to the financial health of a dealership.  If you [...]

A Finance Manager cannot operate alone.  A large part of your success as a Finance Manager is determined by how well you develop professional relationships.  This series of positive relationships extends beyond the dealership and its customers; in finance, in particular, success is dependent on many different service providers, all [...]

The process of establishing a viable Special Finance Office began by focusing on the hiring and training of qualified staff.  The next steps in the process were customer-related: using effective marketing strategies to target the special finance demographic, and stocking the dealership with inventory available to the non-prime market.  The next [...]