People love cars and the decision-making process: the model, equipment, color and so forth. They take pride in the possession of a new car. What they generally don’t like is the experience of shopping for a new car. They often feel manipulated and mismanaged. Regardless of the deal they negotiated, there [...]

When you have a challenge, and the response is equal to the challenge, that’s called ‘success.’ Once you have a new challenge, the old, once-successful response no longer works. That’s why it is called a ‘failure.’” - Stephen R. Covey, Seven Habits of Highly Successful People For the past several years, [...]