Finance & Insurance Management and Sales Management positions offer the most challenging and rewarding careers in the retail automotive industry today. Both require a mastery of customer service techniques, a thorough understanding of legal compliance, and, in the case of F&I, the ability to analyze credit and structure successful deals. Whether you’re just beginning in F&I or looking to refresh your management skills, the Automotive Dealership Institute’s Online Automotive Finance and Management training program can give you the edge you need to succeed.
The program consists of three sections:
1 – Finance and Insurance – Prime,
2 – Laws, Rules and Regulations,
3 – F&I Menu-Presentation Process/Objection Handling and Conversions
Why Choose ADI’s Online Training?
- Work at your own pace
- Learn deal structuring & credit report analysis
- Thorough grounding in legal compliance for greater accountability
- Interactive graphics, forms & formulas for a dynamic learning experience
- Learn menu presentation/objection handling through real-life filmed examples
- Printable textbooks in PDF format
- Instant test results
- Modules may be paused & reviewed for greater comprehension
- Telephone assistance is available
Section 1 – Finance and Insurance – Prime
The F&I Department and The F&I Manager, Interest and Finance Charge Calculations, Credit and Prime Lending, Credit Bureaus, Prime Lending and Loan Process, Dealing with Lenders, Structuring and Placing the Loan, Qualifying/Deal Structuring.
Section 2 – Laws, Rules and Regulations
Truth-in-Lending Act, Regulation Z and M, Equal Credit Opportunity Act, Fair Credit Reporting Act, Magnusson-Moss Warranty Act, Used Car Rule, IRS Cash Reporting Rules, USA Patriot Act, Gramm-Leach-Bliley Act, Payment Packing and Disclosures.
Section 3 – F&I Menu Selling / Objection Handling
Introduction to Finance Products, F&I Menu Selling Process, F&I Menu Presentation Steps, Overcoming Customer Objections General Objections, Cost Objections and Product Objections, Credit Union Conversions.