Closing Tools & Increasing F&I Revenue

Automotive Dealership Institute presents Becky Chernek in a high energy and hands-on three day power workshop in Scottsdale, AZ designed to outline the challenges and opportunities in mastering Menu Selling and Objection Handling.

The workshop is intended for professionals in the retail automotive, auto finance and related aftermarket industries. It will provide a comprehensive practical toolkit for developing a coherent and profitable strategy to effectively maximize profits while maintaining a very high CSI and limiting legal liability.

The workshop will focus on presenting the skills necessary to become successful in increasing F&I revenue.

FEATURES OF THE WORKSHOP

DAY 1	INTEGRATE SALES AND FINANCE DEPARTMENTS
	Eliminate the “Us vs. Them” Mentality Negative Effects from Separate Department Approach Working with Sales Management Derail Conflicts at Desk and Finance Prime and Nonprime Desking Procedures Legal Compliance
DAY 2	CUSTOMER INTERVIEW PROCESS
	Custody of the Customer Proper Introduction to Finance/Meet and Greet Building Rapport / Determining Needs
	F&I MENU PRESENTATION
	Tying Benefits to Customer Wants and Needs from the “Interview” Finance Menu Presentation Consistency and 100% Rule Effective Up-Selling Techniques
DAY 3	OBJECTION HANDLING
	Overcoming Customer Objections Proven Word Tracks and Role Playing for: Customer Interview Process Menu Presentation Objection Handling

Enjoy beautiful Scottsdale at its best season, workshop is only 6 hours per day, take a shuttle to your favorite golf course or walk to Old Town Scottsdale famous with its boutiques , art galleries and specialty cafes and restaurants.

Three Day Workshop Includes:

Course Workbook
Encyclopedia of Finance & Insurance Management (Value $395)
Spot Delivery by Tom Hudson to the Dealer
30 Day Free Trial for Pro-Menu
Free Demo from ADI’s Online Training
Complimentary coffee, tea, and refreshment service through the day at ADI's beautiful campus.
CCI & ADI Certification

Early Registration Only $1695

Call Toll Free: (877) 730-3663


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